Privacy Policy

Privacy Policy

This privacy statement discloses the privacy policy for American Life and Health Group (“ALHG”). Your privacy is important to us. This policy is limited to this website; ALHG does not have control over the privacy policies of other websites, including those which you may access via links on the ALHG website. PLEASE NOTE THAT BY CONTINUING TO USE THIS SITE, YOU AGREE TO THE TERMS OF THIS STATEMENT.

Information Collection and Use

ALHG does not sell, share, or rent information collected on this site to others in ways different from what is disclosed on this statement.

Personal Information

Personal information includes any information that can be used to identify or contact you, such as your name, address, e-mail address, telephone number or Social Security number. ALHG does not collect personal information unless it is voluntarily provided. We may use personal information only as required or permitted by law, including to verify your identity or to respond to requests or inquiries from you.

Nonpersonal Information

Nonpersonal information includes any generic data that cannot be used to identify or contact you. We look at such data on an individual and collective basis to help us detect trends that may help us improve our website. We may gather nonpersonal information automatically from your web browser, such as the Internet protocol address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; the Uniform Resource Locator click path to, through, and from our website; and the date and time you access our website.

Use of Cookies

Cookies are small files that ALHG can send to your browser. ALHG does not use cookies to collect personal information from users. We do use cookies to identify you to the web server during page requests and to improve our website. We may use Action Tags on our web pages to effectuate the use of cookies. You can configure your browser to accept or reject cookies, giving you the chance to decide whether or not to accept the cookie.

Do Not Track Signals

We do not respond to a web browser’s “do not track” signal or other mechanisms that signal a request that our site not track the consumer’s online activities over time and across websites. Other parties, such as third-parties that perform business services on our behalf, may collect personally identifiable information about a consumer’s online activities over time and across different websites when a consumer uses our website or service.

Disclosure of Your Information

Any disclosure of information follows our Privacy Policy. Please note that we will disclose information only as required or permitted by law.

Our Commitment to Your Privacy

Globe Life Inc. companies are committed to ensuring that our practices regarding the privacy of the personal information we collect from you align with industry norms, adhere to contractual obligations, and comply with all applicable laws. Globe Life’s Privacy Office is committed to continual improvement and the effectiveness of privacy safeguards that our Globe Life employees need to adhere to through various mechanisms. These mechanisms include maintaining and assessing our privacy policies, routine evaluations, reporting standards, due diligence standards, training programs, and other methodologies.

Security of Your Information

We follow industry standards to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, or destruction, such as encrypting sensitive information. Understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, and you understand that email or other communications over the Internet, as well as SMS or text messages, are not secure and may be intercepted while being transmitted to and from us over the Internet, by WiFi, or other means. We strongly recommend that e-mail messages do not contain personal or confidential information, particularly highly identifiable, sensitive information such as your Social Security number and driver’s license information.

Children

This website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. In the event we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information. If you believe we may have any information from or about a child under the age of 13, please contact us at the address provided below.

Changes to Privacy Policy Privacy Policy

We may change this privacy policy from time to time without notice. The most current policy will be posted on this website. You are encouraged to review this online privacy policy regularly.

Changes to Personal Information

If you think that any personal information we have collected from or about you is inaccurate, you may notify us in writing at the address provided below. We will investigate your request and make appropriate changes as needed.

Feedback

If at any time you have questions or wish to report a violation of this privacy policy, please contact us online at PrivacyTeam@Globe.Life:

American Life and Health Group
Attn: Privacy Office
PO Box 8080
McKinney, Texas 75070

Your California Privacy Rights

March 29, 2024

If you are a California resident and a current, prospective, or former insurance agent of a Globe Life affiliate or subsidiary company, this privacy policy applies to you. The California Consumer Privacy Act, as amended by the California Privacy Rights Act, requires disclosure of the following information with respect to our privacy practices.

Under California Civil Code Section 1798.83, California consumers who have business relationships with us may choose to opt out of the sharing of their personal information with third parties for direct marketing purposes. If you are a California consumer and (1) you wish to opt out of sharing; or (2) you wish to request certain information regarding our disclosure of your personal information to third parties for the direct marketing purposes, please contact us via email at PrivacyTeam@Globe.Life or at our toll-free number at 844-593-8916.

Alternatively, you may send a written request to the following address:

ATTN: PRIVACY OFFICE
Globe Life Companies
P.O. Box 8080
McKinney, TX 75070

Information for California Agents (California Consumer Privacy Act)

Collection, Use and Disclosure of Information

California provides certain privacy rights to California residents with respect to the collection of personal information. We collect and retain the following categories of personal information, which is necessary information for us to comply with regulations governing the insurance industry and to fulfill our legal obligations to you. The chart below provides a full description of the information and categories.

Categories of Personal Information We may Collect
Personal identifiers including your real name, alias, postal address, telephone number, email address, Social Security number, and/or similar identifiers; professional or agent-related information; financial information; educational information; and device information for authentication and/or fraud detection, including internet protocol address.
Sources of the Personal Information Collected
Directly from your completion of an application or other forms, or agent records
Business Purposes for Which We Use or Disclose Personal Information
During the past 12 months, we have used or disclosed your Personal Information for purposes of contracting, compensation, and fulfilling other legal obligations under your contract.
Types of Third Parties with whom we have shared Personal Information
Upon receiving appropriate authorizations. we may share the Personal Information of former California insurance agents to Third Parties for the purposes of debit-balance screenings in connection with insurance industry standard practices
Types of Personal Information We Sell
We do not sell the Personal Information of current, prospective, or former California insurance agents.

Your Rights to Know About Personal Information Collected, Used, and Disclosed, and to Request Access, Correction, and Deletion

If you are a current, prospective, or former California insurance agent and upon our receipt of a verifiable request from you, you can obtain access to the personal information about you which we have collected, used, or disclosed. You may also request deletion, correction, or access to a portable copy of your personal information that is collected and maintained by us, as provided by law.

To submit a verifiable request to know what personal information we may have collected, used, or disclosed, or to request deletion, correction, or access to a portable of personal information, you may call 800-405-7512 or email PrivacyTeam@Globe.Life Requests may be rejected if they conflict with superseding legal obligations for employment.

Your Right to Opt-Out of Cross-Context Behavioral Advertising

California consumers may choose to opt out of the “sharing” of their personal information with third parties for cross-context behavioral advertising. Certain parts of this Site, Mobile App, or Content require “cookie” technologies (e.g., pixel tags), and we may use them to deliver more relevant advertising and to link data collected across other devices you use. You can adjust your settings to limit tracking or decline cookies or pixel tags, but as a result, you may not be able to use certain features of this Site, Mobile App, or Content or take full advantage of all of our offerings. Please refer to your device or browser settings for more information on how to delete or decline cookies and control your tracking preferences. This Site, Mobile App, or Content does not respond to do not track signals from most browsers. You can opt out of some of our third-party partners’ use of cookies and other technologies using the Global Privacy Control on your device. Please visit https://globalprivacycontrol.org to learn more.

Right to Non-Discrimination for the Exercise of Privacy Rights

You have a right not to receive discriminatory treatment from us for the exercise of any of your privacy rights.

Authorized Agent for California Insurance Agents

As a current, prospective, or former California insurance agent, you can designate an authorized agent to make a request under the California privacy laws on your behalf by your signed authorization. To do so, please write to us at the address provided below, providing your full name and address, the name and address of your authorized agent, the agent’s contact information, specifying your relationship with the authorized agent, the purpose for which you are designating the authorized agent, and provide your signed authorization. You may revoke the authority of that agent at any time by contacting us in writing at the address below.

Agents Disabilities

Any current, prospective, or former insurance agents with a disability may contact us or have an authorized agent contact us by calling 800-405-7512 or email PrivacyTeam@Globe.Life.

Contact for More Information

For questions or concerns about our privacy policies and practices, or wish to request our policy in an alternative format please contact us via email at PrivacyTeam@Globe.Life or at our toll-free number at 800-405-7512.

Alternatively, you may send a written request to the following address:

ATTN: PRIVACY OFFICE
Globe Life Companies
P.O. Box 8080
McKinney, TX 75070
 

Changes to This Privacy Policy

We may amend this Privacy Policy from time to time. When we do, we will post an updated version of the Privacy Policy and revise the “LAST UPDATED” date at the top. Using this Site, Mobile App, or Content after any changes are made means you accept those changes and the revised Privacy Policy.

 

Our Business

For purposes of this Privacy Policy, “you” or “your” means the person(s) using this Site, Mobile App, or Content or the products or services offered therein. “Us” or “we” includes the Globe Life Inc. companies (Globe Life Inc., American Income Life Insurance Company, Family Heritage Life Insurance Company of America, Globe Life And Accident Insurance Company, Liberty National Life Insurance Company, United American Insurance Company, Globe Life Insurance Company of New York, and National Income Life Insurance Company).

 

Dispute Resolution

You have the right to submit feedback about this Privacy Policy or the practices described in it to the applicable supervisory authority in your jurisdiction of residence.

 

Changes to and Review of Personal Information

If you think that any personal information we have collected from or about you is inaccurate, you may notify us in writing at the address provided below. We will investigate your request and make appropriate changes as needed.

You may send written request to review or change your personal information to:

Globe Life and Accident Insurance, Inc.
ATTN: PRIVACY OFFICE
P.O. Box 8080
McKinney, TX 75070